Terms of service
1. Acceptance of Terms
By accessing or purchasing from Oshun TruMei Lux Hair, customers agree to be legally bound by
these Terms and Conditions, all applicable Florida laws, federal consumer laws, and e-commerce
regulations.
2. Business Information
Oshun TruMei Lux Hair operates as a Florida-based luxury hair extension retailer offering virgin hair,
raw hair, wigs, closures, frontals, and related beauty products.
3. Product Representation
All products are described as accurately as possible. Due to lighting, screen settings, and sourcing
variations, slight differences in texture, color, or pattern may occur. Natural hair products may vary.
4. Eligibility to Purchase
Customers must be at least 18 years old or have parental/legal guardian consent to make purchases.
5. Pricing and Payment
All prices are listed in U.S. dollars. Oshun TruMei Lux Hair reserves the right to modify pricing without
notice. Payments must be completed before order fulfillment. Fraudulent transactions may be canceled.
6. Order Processing
Processing times are separate from shipping times. Custom, preorder, or specialty items may require
additional fulfillment time.
7. Shipping Policy
Shipping timelines are estimates only. The company is not liable for delays caused by carriers,
weather, customs, theft, or incorrect customer information.
8. Lost, Stolen, or Damaged Packages
Once shipped, risk transfers to the customer. Claims for lost or damaged shipments must be filed with
the carrier, though assistance may be provided where possible.
9. Returns and Exchanges
Due to hygiene and safety laws, all hair extensions, wigs, closures, and related products are final sale
unless defective, mislabeled, or legally required otherwise under Florida or federal law. Returned items
must remain unused, unopened, and in original packaging where exceptions apply.
10. Refund Policy
Approved refunds are issued to the original payment method only. Shipping fees are generally
non-refundable.
11. Chargebacks
Fraudulent or abusive chargebacks may result in legal action, collections, and permanent purchasing
bans.
12. Intellectual Property
All website content, logos, branding, product names, graphics, photography, and written materials are
the exclusive intellectual property of Oshun TruMei Lux Hair and may not be copied without written
permission.
13. User Conduct
Customers may not misuse the website, submit false claims, engage in fraud, abuse promotions,
upload harmful software, or violate laws.
14. Wholesale and Professional Orders
Wholesale buyers may be subject to additional contracts, minimum order requirements, resale
restrictions, and verification.
15. Limitation of Liability
To the fullest extent permitted by Florida law, Oshun TruMei Lux Hair shall not be liable for indirect,
incidental, punitive, or consequential damages arising from product use, misuse, allergic reactions,
styling errors, or business interruption.
16. Product Care Responsibility
Customers are responsible for proper maintenance, installation, and care of purchased products.
Improper care may void eligibility for exchanges.
17. Allergic Reactions and Safety
Customers should test products before full installation. Oshun TruMei Lux Hair is not responsible for
allergic reactions related to adhesives, dyes, chemicals, or third-party styling services.
18. Privacy Policy Integration
Use of this website is also governed by the company’s Privacy Policy, including customer data
collection, marketing communications, and payment security.
19. SMS, Email, and Marketing Consent
By subscribing, customers consent to promotional communications and may opt out at any time.
20. Promotional Sales and Discounts
Discounts, bundles, giveaways, loyalty rewards, and promotional offers may be modified or terminated
at any time.
21. International Orders
International customers are responsible for customs duties, taxes, import laws, and compliance.
22. Force Majeure
The company is not liable for delays or failures due to events beyond reasonable control including
natural disasters, pandemics, labor shortages, or supply chain interruptions.
23. Governing Law
These Terms shall be governed by and interpreted under the laws of the State of Florida.
24. Dispute Resolution
Any disputes shall first attempt informal resolution. If unresolved, disputes may be handled through
binding arbitration or Florida state courts, depending on applicable enforceability.
25. Venue
Legal proceedings shall occur in the appropriate courts located in Florida unless otherwise required by
law.
26. Indemnification
Customers agree to indemnify and hold harmless Oshun TruMei Lux Hair from claims, damages, or
expenses arising from misuse, policy violations, or unlawful conduct.
27. Account Termination
The company reserves the right to suspend or terminate customer accounts for fraud, abuse, or policy
violations.
28. Website Availability
The website may be temporarily unavailable for maintenance, updates, or technical failures.
29. Third-Party Links
The company is not responsible for external websites linked through its platform.
30. Modifications to Terms
Oshun TruMei Lux Hair reserves the right to revise Terms and Conditions at any time. Continued use
constitutes acceptance.
31. Severability
If any provision is deemed unenforceable, remaining provisions remain valid.
32. Entire Agreement
These Terms represent the complete agreement between the customer and Oshun TruMei Lux Hair
regarding website use and purchases.
33. Contact Information
Customers should provide clear business contact details, customer service email, and mailing address
for compliance and dispute resolution.
SECTION 20 - CONTACT INFORMATION
Questions about the Terms of Service should be sent to us at customersupport@oshuntrumeilux.info
Our contact information is posted below:
Oshun Tru Mei Lux Hair
1128 N Federal Hwy suite 108 Hollywood FL, 33020
Contact: (954)589-0013
L24000083583
EIN- 99-2741674