FAQs
1.What makes Oshun TruMei Lux Hair different?
At Oshun TruMei, we don't just provide hair we offer a crown that honors your hair we offer a crown that honors your essence. Our premium Virgin and raw hair extensions are carefully curated for fullness, thickness, and longevity. Every strand is designed to empower you with confidence, ease, and beauty that lasts. Because Goddess, you deserve only the best.
2. How do I know which bundle is right for me?
Choosing your crown should feel effortless. Our hair extensions are versatile , so whether you're looking for volume, length, or both, we've got you covered. Check out our product descriptions for guidance, or reach out to us we're here to help you select the perfect match to complement your natural beauty.
3. How long will my extensions last?
Your crown is designed to shine for the long haul. With proper care , our Virgin and raw hair extensions can last up to 1-3 years. Treat them with love , and they'll return the favor by staying flawless, just like you.
4.Can I style and dye the extensions?
Absolutely, Goddess! Our premium hair extensions are 100% Virgin, meaning they're made for versatility. You can curl, straighten, and even color them to match your unique vibe. Just be sure to consult a professional stylist for dyeing to keep your crown in its best condition.
5. How do I care for Oshun TruMei extensions?
Self-love extends to your crown! Treat your extensions with gentle, sulfate-free shampoos and conditioners. Detangle carefully, store them properly, and avoid excessive heat to maintain their fullness and beauty. We'll send you care guide with every order to make it even easier.
6. Do you offer refunds or exchanges?
We honor your trust and your investment. Due to the intimate nature of hair products, we do not accept returns or exchanges once the hair has been opened or used. However, if you experience any issues with the order, reach out to us immediately. Your satisfaction is our priority, and we'll work to make things right.
7. How long will it takes to receive my order?
Patience, Goddess your crown is worth the wait! Orders are typically processed within 3-5 business days. Standard shipping in the U.S takes 5-7 days, while express shipping options are available for those who need their crown sooner.
8. Can I pre-order before the official launch?
Yes, queen! Pre-orders are your opportunity to secure your crown before anyone else. Join our waitlist to access exclusive updates and offers, because your beauty deserves to be prioritized.
9. Do you ship internationally?
We do, because beauty know no borders! International shipping times may vary based on your location, but we're dedicated to delivering your crown wherever you are in the world.
10. How can I contact you if I have more questions?
We're here for you, Goddess! Reach out to us at custumersupport@oshuntrumeilux.info or via the contact form on our website. Whether it's a questions about your order or guidance on choosing the perfect bundle, we're always ready to help you shine.